Virtu Values
Effective Date: 3.1.26
Website: https://virtuvalues.com

1. Overview

Virtu Values (“Company,” “we,” “our,” or “us”) is committed to full compliance with the Telephone Consumer Protection Act (TCPA), CTIA Guidelines, and applicable federal and state communication laws.

This SMS Policy explains how we collect consent, send messages, and allow users to manage their preferences.

By opting into SMS communications from Virtu Values, you agree to the terms outlined below.

2. Consent to Receive Text Messages

By submitting your phone number through our website, checkout page, promotional form, giveaway entry, or other opt-in method, you expressly consent to receive:

• Order confirmations & shipping updates
• Customer service communications
• Promotional offers & discounts
• Product launch alerts
• Store opening announcements
• Abandoned cart reminders
• Giveaway notifications

Consent is not a condition of purchase.

We only send SMS messages to users who provide prior express written consent.

3. Message Frequency

Message frequency may vary based on:

• Purchase activity
• Promotions
• Account activity
• Seasonal campaigns

Typically, users may receive 1–6 messages per month, unless actively engaged in customer support or a promotion.

4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Virtu Values is not responsible for carrier charges.

5. Opt-Out Instructions

You may opt out of SMS messages at any time by:

• Replying STOP to any message
• Contacting us at: contactus@virtuvalues.com

After opting out, you will receive a confirmation message and will no longer receive promotional texts.

For help, reply HELP or contact us via email.

6. Data Privacy & Security

We respect your privacy.

Phone numbers collected for SMS communications:

• Are used solely for Virtu Values communications
• Are not sold or shared with third parties for marketing purposes
• Are securely stored
• Are handled in accordance with our Privacy Policy

For more information, please review our Privacy Policy: [Insert Privacy Policy Link]

7. Compliance with Federal & State Laws

Virtu Values complies with:

• The Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act (where applicable to SMS marketing)
• CTIA Messaging Principles & Best Practices
• Applicable state consumer protection laws

We maintain records of user consent and opt-in timestamps for compliance verification.

8. Changes to This Policy

We reserve the right to update this SMS Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions regarding this policy or your SMS preferences, contact:

Virtu Values
Email: contactus@virtuvalues.com
Website: https://virtuvalues.com