Women's Autumn/Winter Knitted Hat and Scarf Set

PREMIUM MATERIALS & HIGH QUALITY: Crafted with exceptional workmanship, this winter knit hat is both soft and flexible. Its classic yet modern design makes it the perfect accessory for your autumn and winter wardrobe. This versatile beanie also makes a thoughtful gift for birthdays or special occasions.

WINTER HAT: Featuring a top hole with a size of 1.5" that can stretch up to 3.6", this stylish winter hat accommodates a variety of hairstyles. Unlike traditional beanies, its vibrant colors and unique design allow you to put your hair up without the worry of a messy look. The elastic band opening adjusts easily to fit any ponytail or messy bun.

ESSENTIAL FOR YOUR LIFESTYLE: Stay warm while sporting different hairstyles! Wear the hat snugly for a high ponytail or bun, or position it further back for a slouchy look with a softer, lower ponytail. Ideal for workouts, daily outings, camping, biking, snowboarding, hunting, skiing, or even quick trips to the store. This multifunctional ponytail beanie not only keeps you warm but also adds a fashionable touch to your ensemble.

Shipping Policy: All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available service.

Typical Delivery Time Frame:

• Delivery time is typically between 14 to 21 business days. However, you may receive your items much earlier.

Tracking:

• All orders are shipped with a tracking number so you can track it every step of the way.

Potential Delays:

• Packages may face delays beyond our control, such as customs or postal delays.

We strive to deliver your products as quickly as possible and appreciate your understanding regarding any potential delays. If you have any questions or need further assistance, please contact us at customerservice@virtuvalues.com 

Return Policy: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Return:

• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.

How to Start a Return:

• To initiate a return, please contact us at refund@virtuvalues.com
• You will be provided with instructions on how to start your return process.
• If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
• Items sent back to us without first requesting a return will not be accepted.

Damages and Issues:

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items:

• Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products).
• We do not accept returns for hazardous materials, flammable liquids, or gasses.
• Unfortunately, we cannot accept returns on sale items or gift cards.
• Please get in touch if you have questions or concerns about your specific item.

Exchanges:

• The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

If you need further assistance or have any questions, please feel free to contact our customer service team.