Iridium 9555 Satellite Phone Disaster

• Using Iridium's global satellite network, the 9555 allows you to make and receive phone calls anywhere in the world. Please note: SIM cards provided with this phone only option do not include airtime and require activation with a paid service before use. The Iridium 9555 is one of the most reliable satellite phones available on the market, taking full advantage of Iridium’s truly global coverage. It offers the perfect solution for individuals wishing to use a phone in rugged outdoor terrains as it is water, shock, and dust resistant.
  
• The Iridium 9555 is SMS and email enabled, allowing you to stay in touch and share experiences with others anywhere in the world. SMS and email messaging is limited to 160 characters and delivery/receipt is dependent on compatibility with local mobile network carriers.
  
• With 21 supported menu languages, the Iridium 9555 Satellite Phone offers the best in native language support for global phone users.
  
• The Iridium 9555 has a 100-entry internal address book, with capacity for multiple phone numbers, email addresses and notes, and the SIM card address book has an additional 155-entry capacity. The call history retains records of received, missed and dialled calls.
  

Shipping Policy: All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available service.

Typical Delivery Time Frame:

• Delivery time is typically between 14 to 21 business days. However, you may receive your items much earlier.

Tracking:

• All orders are shipped with a tracking number so you can track it every step of the way.

Potential Delays:

• Packages may face delays beyond our control, such as customs or postal delays.

We strive to deliver your products as quickly as possible and appreciate your understanding regarding any potential delays. If you have any questions or need further assistance, please contact us at customerservice@virtuvalues.com 

Return Policy: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Return:

• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.

How to Start a Return:

• To initiate a return, please contact us at refund@virtuvalues.com
• You will be provided with instructions on how to start your return process.
• If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
• Items sent back to us without first requesting a return will not be accepted.

Damages and Issues:

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items:

• Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products).
• We do not accept returns for hazardous materials, flammable liquids, or gasses.
• Unfortunately, we cannot accept returns on sale items or gift cards.
• Please get in touch if you have questions or concerns about your specific item.

Exchanges:

• The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

If you need further assistance or have any questions, please feel free to contact our customer service team.