Apple Pencil 1st & 2nd Gen Stylus

• Works seamlessly with iPad models from 2018 to 2022, including iPad Pro 11", 12.9", iPad Air, iPad Mini, and more.
• The advanced palm rejection feature ensures that your hand resting on the screen won’t interfere with writing or drawing, allowing for a natural writing experience.
• Offers highly accurate and responsive touch input, making it perfect for note-taking, drawing, and other creative tasks.
• Includes a power display that shows battery status, keeping you informed about the charge level and ensuring uninterrupted use.
• Easily attaches magnetically to your iPad for convenient storage and automatic pairing, preventing it from getting lost.
• Sensitive pressure levels allow you to vary line thickness and shading, offering more control and a personalized experience.
• Built-in rechargeable battery with fast charging capability, providing long hours of usage on a single charge.
• Ergonomically designed for comfort and precision, offering a smooth and responsive writing experience without any lag.

Shipping Policy: All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available service.

Typical Delivery Time Frame:

• Delivery time is typically between 14 to 21 business days. However, you may receive your items much earlier.

Tracking:

• All orders are shipped with a tracking number so you can track it every step of the way.

Potential Delays:

• Packages may face delays beyond our control, such as customs or postal delays.

We strive to deliver your products as quickly as possible and appreciate your understanding regarding any potential delays. If you have any questions or need further assistance, please contact us at customerservice@virtuvalues.com 

Return Policy: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Return:

• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.

How to Start a Return:

• To initiate a return, please contact us at refund@virtuvalues.com
• You will be provided with instructions on how to start your return process.
• If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
• Items sent back to us without first requesting a return will not be accepted.

Damages and Issues:

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items:

• Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products).
• We do not accept returns for hazardous materials, flammable liquids, or gasses.
• Unfortunately, we cannot accept returns on sale items or gift cards.
• Please get in touch if you have questions or concerns about your specific item.

Exchanges:

• The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

If you need further assistance or have any questions, please feel free to contact our customer service team.